Frequently Asked Questions

 

Do your videos play on Macintosh and Linux?
Yes. Our videos play on Windows, Macintosh, Linux, iPhone, iPad, Android and KindleFire.

How do I watch videos with my iPhone, iPad, Android phone or tablet?
You can now watch our videos with your iPhone, iPad, KindleFire, Android phone or tablet.

Do I need any special software to play your videos?
No, our video player works without any plugins or external media players.

Can I watch just one video?
Yes, once you’ve signed up for a basic (FREE) account, you can rent or buy just the video or videos you want to watch. If you rent a video, you can view it for 3 days. If you buy a video, you can watch it as many times as you want; you can also add it to your favorites page for easy access. All of the videos that you rent or buy are listed in your Library.

What if I want to watch many videos?
We offer two types of memberships, Silver and Gold, that give you unlimited access to our video archives, so you can watch any of our videos, at any time, as often as you’d like. Choose a Silver Membership for streaming access from any device, or Gold Membership for streaming access PLUS the ability to download and save videos to the devices you prefer. We offer both monthly and yearly subscriptions, with automatic renewal which can be canceled at any time. We also make available a limited number of lifetime (Platinum) memberships; if you’re interested, ask us here.

Can I watch the same video more than once?
Yes. If you rent a video, you can watch it as many times as you wish for 3 days. If you buy a video, you can watch it an unlimited number of times. And if you are a member, you can view any of the videos as many times as you want to. Many of our members watch each of our videos numerous times, gaining additional insights with each viewing.

Can I download your videos?
Yes. If you choose a Gold membership, you can download our videos to your computer or other device.

How many videos are available on your site?
We produce a new video every day, Monday through Friday. Our video archive is always growing! As of Wednesday, January 17, 2017, our library surpasses 3000+ videos.

Do you offer videos for beginning players?
Absolutely! We have videos for every skill level from novice to advanced.

How much is a membership?
You can see the details on the Basic (Free), Silver and Gold memberships here. Each package offers multiple features and discount options. For details on our lifetime Platinum memberships; if you’re interested, ask us here.

What forms of payment do you take?
Paypal, VISA, Mastercard, Discover and American Express.

How do I cancel my membership?
Cancelling your membership is simple. All you have to do is visit your ‘My Profile’ page. On this page you will find a button titled ‘Cancel Subscription’. Click on this button to notify us to cancel your membership. We will confirm cancellation.